Monday, June 29, 2009

Flight Attendant Jobs for Second Language Speakers

If the airline you would like to work for is not hiring flight attendants and you can speak a second language, you may still want to apply. Last year, Delta was not hiring flight attendants. At least, that is what their website officially said. However, if you were to dig deep into the pages of the career section of their site, you would have found that they did in fact have flight attendant jobs for those individuals who were proficient in one (or more) of the following languages:

Arabic
Danish
Dutch
Greek
Hebrew
Hungarian
Italian
Portuguese
Russian
Turkish
Ukrainian

According to Delta, "The language qualified flight attendant position is responsible for the primary function(s) of the flight attendant position including; facilitating passenger safety, timely pre/post departure, superior in-flight customer service, as well as fluent language translation. This position requires regular overnight travel, willingness to work under flexible scheduling. Complex technical learning across a wide range of subject matter is required to perform this work. "

Another example of airlines "not hiring" is JetBlue. Although JetBlue has not been hiring flight attendants for quite some time, due to their rapid expansion into the Caribbean, the company has been periodically hiring bilingual flight attendants proficient in both English and Spanish.

So if you think you have what it takes to be a flight attendant and can fluently speak one of the languages listed above, or any other language for that matter, you might want to consider applying to the airlines that interest you, even if they are "not hiring."

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Monday, June 08, 2009

How to Format an E-mail Resume

With the ubiquity of computers today, electronic resume submission is gaining popularity and is a method of accelerating the application process. There are a few airlines that will accept online resumes via email. If you have a choice, submit both a hard copy and an online resume, but make sure you follow the electronic resume guidelines below. Although your resume may appear to be in a perfect "email-ready" format, quite often an email recipient will see something entirely different. Without the proper formatting (described below), excess spacing and line-breaks can wreak havoc on your email resume, making you look very unprofessional.

Most airlines prefer email resumes in ASCII format. ASCII, which stands for American Standard Code for Information Exchange, is synonymous with "plain-text." This type of resume can be read by virtually any computer in the world. However, when you convert your resume to plain-text (ASCII), all formatting is lost. No longer will there be bold, underlined or italicized subheads. Bullets will also be lost. Basically, anything you are not able to type on a standard keyboard will be gone. This is the price you pay for compatibility.

Besides converting your resume to plain-text format, there are many more steps involved in creating an email resume.

Follow these step-by-step guidelines to create your email resume:

1. Compose your resume in a word processor, preferably Microsoft Word.

2. Format the entire document exactly as follows:

*Set left and right margins to 1" (6 1/2" width). In Microsoft Word, select Page Setup from the File menu. Then click on the Margins tab to set your left and right margins to 1".

*Select all of the text. In Microsoft Word, from the Edit menu, choose Select All.

*Change font to Courier or any other non-proportional, fixed-width font.

*Change point size to 12.

*Use "Save As..." to save your resume as "Text Only with Line Breaks."

3. Launch your text editor (Notepad for Windows or SimpleText for Mac).

4. From the text editor's File menu, choose Open. Then locate and open your file (if Notepad or SimpleText is your default text editor, you can double-click on the .txt file to launch the editor and open the file in one step).

5. View the file within the text editor. This is exactly how your email resume will look to recipients, so you will want to clean it up. Begin by replacing all unsupported characters with their ASCII equivalent. For example, in certain versions of Microsoft Word, bullets appear as question marks. You should replace these with asterisks or hyphens. How do you know if a character is an ASCII-equivalent character? All keyboard characters are safe to use.

You also may notice some undesirable line-breaks before the ends of sentences. This is because the width of each line is limited to 65 characters for compatibility with most email programs. You can try to fix these formatting problems by making the line-break come earlier, but be sure not to exceed the 65 character limit by extending the line.

6. Once you are happy with the appearance of your resume, save it, choose Select All from the Edit menu, and copy it to the clipboard.

7. Open your email program and compose a new email message using yourself as the recipient. In the body of the message paste the copied version of your resume and send it to yourself.

8. When you receive your resume via email, look it over carefully. This is exactly how your resume will look to recipients. If there are still spacing or layout errors, go back to the saved version of your resume in the text editor and make the necessary changes. Your work is not complete until you successfully send yourself (and a friend) the email resume properly formatted.

9. You now have a perfectly formatted resume to email to the airlines. Be sure to make your cover letter email-safe as well; never send an email resume without a cover letter pasted above it in the body of the message.

Note: AirlineCareer.com members have access to downloadable versions of our sample resume, cover and thank-you letters, and fax cover sheet. Each template, including our sample resume, is meticulously tailored for airline hiring departments. Simply download the appropriate files and edit the data to quickly build your arsenal of application tools. Files are available in Microsoft® Word, Corel® WordPerfect for Windows, and plain-text format.

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Thursday, May 14, 2009

Audio: How to Create a Cover Letter

A discussion on preparing, formatting and sending a cover letter with your flight attendant resume or application.

Click on the play button below to listen.


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Wednesday, April 08, 2009

Flight Attendant Jobs and Relocation

I have received many emails lately asking about relocation. It seems that many of you would like to become flight attendants, but are wary of the fact that you might have to relocate.

Well, the fact of the matter is, you don’t have to move if you don’t want to. Of course, I would not publicize the fact that you are not willing to relocate because every recruiter out there would like to hear at the interview that where you live is not a concern to you.

Here’s how it works in the real world after you are hired. Sometime during new-hire training, you will fill out a ‘dream sheet’ with your preference of bases. Of course, the most junior bases are generally awarded in reverse seniority order. All airlines have their ‘junior’ bases, meaning that they are usually not the most desirable places to live or be based. What you need to understand is that you are not locked in to a base assignment forever. System bids are announced quite frequently and you are given the opportunity to change bases through a bidding and award process.

Some of the emails I receive from prospective applicants state that they are not willing to be based anywhere outside the area in which they live. One young woman said that if she couldn’t get based in Chicago O’Hare, she didn’t want the flight attendant job. What I tried to explain to her was the idea of commuting.

Commuting is a common practice among crew members who live in one part of the country and originate their trips from a base in a different part of the country. Since they have pass privileges on their airline, they fly in the night before or the morning of the trip and return home at the end of the trip. Your commute can be a short thirty minute flight between states or for the more adventurous, it can even be between countries. I met one flight attendant based in Philadelphia who made her weekly commute between trips back to Rome, Italy! I also knew a pilot who lived in Aruba and commuted to Boston.

For required overnight stays in base, especially for reserve flight attendants who are ‘on call,’ many choose to invest in a ‘crash pad.’ This is nothing more that a shared roommate arrangement for flight crew members who stay at the house or apartment at different times. Even if you are sharing a crash pad with four or five other flight attendants, you may very often be by yourself.

Typical crash pads cost between $200-300 per month depending upon the accommodation. Many are advertised on crew room bulletin boards and there even is a website to assist in your search for accommodations: http://www.crashpads.com

In summary, don’t put too much emphasis on the need to be based in one particular place or think that your base needs to be right next to your home. With a little creativity and flexibility, your lifestyle as a flight attendant can allow you to be based in one place and live just about anywhere you want in the country (or the world).

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Friday, March 27, 2009

New Contract for Southwest Flight Attendants

The union representing Southwest Airlines Co. flight attendants has reached a preliminary contract agreement with the airline, according to a statement released by Southwest Thursday.

Dallas-based Southwest (NYSE: LUV) says the Transport Workers Union Local 556, which represents more than 9,800 Southwest flight attendants, has agreed to a tentative four-year contract agreement that would expire on May 31, 2012.

The contract first became eligible for change on May 3, 2008. Negotiations began in May of last year.

“We are pleased with this mutually beneficial contract that delivers enhancements to pay and benefits for our hard-working flight attendants,” said Daryl Krause, senior vice president of customer services with Southwest. “This agreement demonstrates TWU 556’s commitment to maintain Southwest’s unique culture, competitive position and financial strength during these challenging economic times.”

The TWU 556 board voted to present the contract to the flight attendants for a vote. That will occur in the next few weeks.

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Monday, March 16, 2009

Federal Aviation Regulations (FARs)

During flight attendant new-hire training, you will be expected to be familiar with the Federal Aviation Regulations that pertain to your job. The AirlineCareer.com Training Center offers a study guide and interactive testing on FARs.

Here are some of the most frequently asked questions concerning FARs:

What Are FARs?

Federal Aviation Regulations are mandates from the FAA (Federal Aviation Agency) to ensure the safety and comfort of customers, as well as crewmembers. They are safety rules.

Do Flight Attendants need to Know FARs?

It is a flight attendant’s responsibility to be familiar with the various Federal Aviation Regulations (FARs) and to enforce them in a ‘customer-conscious’ manner. No, you are not expected to be ‘sky police’, but you are expected to ensure that customers understand and comply with all FARs. Your goal is to enforce the FARs without upsetting the customer. How do you accomplish that. By being diplomatic about enforcing the rules.

Who Enforces FAR Compliance?

So, who makes sure that you are making sure that everybody’s in compliance? You got it…the FAA!! Cabin Safety Specialists are employed by the FAA to ensure that every airline upholds the FARs, as well as the company policies in place to enforce them. While there are numerous Cabin Safety Specialists, there is usually one particular individual assigned to each airline. That person’s job includes investigating, reporting and processing regulatory matters for appropriate compliance, and recommending enforcement action.

Did you know that many FARs are developed from ‘lessons learned’ during accident and incident investigations? Others are created because potential safety hazards are recognized.

How Do I Study FARs?

Take some time to review all of the FARs applicable to your flight attendant duties and responsibilities. You will find that many of your day-to-day duties fall under an FAR guideline.

In the AirlineCareer.com Training Center, we have paraphrased many of the FARs that apply to you, with real world examples, but we have also provided a quick link to the FAA site with the complete listing of FARs. If you want to read further about any particular FAR, just click on the FAR link.

Many FARs requite that certain announcements be made. For more specifics on FAA mandated announcements, go to the individual FAR and review the PA Announcement section of the Training Center.

If you feel overwhelmed, don’t. Just remember, if you are complying with your particular airline’s policies, you are meeting and often exceeding the FAR. 100% compliance is your insurance.

Are FARs the Same at All Airlines?

The FARs are the same, but the airline’s particular procedures to enforce them may be slightly different. Your PA announcement, for example, about portable electronic devices, may vary from airline to airline, but the required content will be the same. So, by understanding the FARs, you will understand the reasons for performing your duties, regardless of the way it is done by a particular airline.

Our FAR study and testing material is not airline specific and is not intended to be a replacement for individual airline policies and procedures. Those will be taught in new-hire training. This comprehensive FAR review should be used as a guideline for understanding the rules that govern flight attendant duties and responsibilities.

Will I be Tested on FARs?

At new-hire training, you will be given self-study and classroom instruction on FARs. Many of the FARs are taught by using actual scenarios and recommended FAR enforcement strategies. Once you have reviewed all of the FARs, you will then be tested on all areas of study. Remember, in ground school, you will need to score at least a 90% on the test.

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Wednesday, March 04, 2009

How a Home-based eBay Business can Supplement Your Flight Attendant Income


I have received many e-mails from individuals asking for ways they can supplement their flight attendant income, especially during the early years of employment. In addition, people I fly with are always asking me for advice on starting their own business.

I strongly recommend having a second source of income not only as a supplement, but also as a backup in the event that you lose your flight attendant job or face a reduction in pay. Those of us who are veterans in the airline industry understand concessions, job security and furloughs all too well.

The Perfect Part-time Job

Because a flight attendant's schedule can be very unpredictable, I recommend a job that allows you to work out of your home or in your layover hotel.

A flight attendant’s job is unique in that it can open many doors leading to business connections. Unlike most other professions, it offers you a chance to build your business by looking for different opportunities throughout the country and the world.

On one trip, you might be making a connection with an electronics manufacturer in Hong Kong, while on another you might be negotiating a price on antique music boxes in San Francisco.

About twenty years ago, a former captain for Northwest Airlines made a deal with a luggage manufacturer in Taiwan. He branded the line as TravelPro® and his rollaboard suitcases soon became a household word.

So what type of business do I recommend? I believe that an eBay business is the ideal choice for a flight attendant who owns a computer (especially a laptop) and would like to earn additional income on a part-time basis with no set schedule.

What is eBay?

There is no doubt that you have heard of eBay. It is the world's leading online auction website.

On the average, eBay is visited by more than 2 million visitors a day – most of whom go to eBay because they are looking for something to buy.

There are currently more than five million eBay members. Every year, more than $60 billion worth of items sell on eBay – that’s more than $164 million a day!

For anyone just starting out on eBay, the upfront investment is almost zero and you don’t need to have any web building skills. You don’t need to know how to write HTML code or how to set up a shopping cart…you don’t even need to know how to generate traffic!

Because eBay has already done most of the work for you, running your own eBay business is one of the most comprehensive “business in a box” solutions on the Internet today.

What Can I Sell?

There are many stories about people making serious money on eBay.

During a recent layover at the Orlando airport, I was standing in line to get a cup of coffee. I noticed that the gentleman in line ahead of me was wearing an eBay ball cap. I asked him if he worked for eBay and his reply was that he was retired and was now one of the biggest ‘power sellers’ on eBay, selling black and white vintage movie posters. He gave me his business card and commented that he was earning over $200,000 per year, more than he ever made before his “retirement!”

I know a few flight attendants and pilots who sell defunct airline memorabilia like flight attendant and pilot wings, uniforms, coffee pots, schedules and playing cards. Just go to www.eBay.com and type in 'airline' or 'flight attendant' as a search term. You’ll be amazed at what people are buying and selling.

Many of the eBay success stories are regular people working out of their homes who have "cornered" a particular niche market on eBay (like airline memorabilia) -- and many are making a serious living at it.

How Do I Start?

Being successful as an eBay entrepreneur is not automatic. You will need to educate yourself and learn from others who have been successful. It will take a great deal of hard work and patience. Like any other business, it will also take time to build.

Although AirlineCareer.com rarely endorses other people’s products, we recently had the opportunity to preview an exceptional home-study course that teaches you everything you need to start your own eBay business. We feel that this program is one of the best out there and well worth the investment.

"Insider Secrets to Selling on eBay," developed by eBay power seller Derek Gehl and The Internet Marketing Center includes a huge 347-page guidebook PLUS over 4 solid hours of audio instruction on 6 CDs (plus 6 additional bonus CDs)...... and contains every tip, strategy, and secret there is for getting started on eBay today. For a limited time, the complete program is being offered on a no-risk 30-day trial basis for just $2.95!

So if starting your own eBay business and earning money to supplement your flight attendant income appeals to you, click here to get started.

Who knows? Maybe you’ll be the next big eBay success story with your own airline memorabilia store! It’s a perfect fit for a working flight attendant.

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